Accessibility
Stockton-on-Tees Borough Council is committed to making the Stockton-on-Tees Joint Strategic Needs Assessment (JSNA) website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This accessibility statement applies to www.stocktonjsna.org.uk
We want as many people as possible to be able to use this website.
For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We have also made the website text as simple as possible to understand.
Visit the AbilityNet website which has advice on making your device easier to use if you have a disability.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Microsoft Power BI dashboards
We are working to make our Power BI reports within the JSNA website as accessible as possible however, we recognise that they do not fully meet WCAG 2.2 AA. For further information, visit our accessibility of Power BI dashboards page.
What we're doing to improve accessibility
We are currently working across our services to ensure all content produced for the website is in an accessible format. We plan to regularly review our accessibility through user testing for new content and online services as well and manual testing using NVDA and diagnostic software such as Wave, Axe and Silktide to ensure compliance of WCAG 2.2 AA standards and AAA where possible.
Preparation of this accessibility statement
This statement was prepared on 24 September 2025.
This website is tested regularly using diagnostic software called Silktide. Manual testing is also carried out on a regular basis for new content. Testing is carried out by our Digital and Website Development Team.
Reporting accessibility problems with this website
We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact digital.accessibility@stockton.gov.uk
Feedback and contact information
If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille email Public.HealthTeam@stockton.gov.uk
We'll consider your request and get back to you as soon as possible.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
