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Social Isolation and Loneliness

What do the people of Stockton-on-Tees need?

Local consultation, community insights and system-wide discussions have identified key needs to address social isolation and loneliness. 

 

Accessible, joined up support 

  • A full map of existing services to strengthen referral pathways and prevent duplication.  

  • Improved awareness of local activities, especially for digitally excluded residents.  

  • Broader range of support options beyond groups sessions e.g., one-to-one support, telephone support. 

 

Trauma-informed, person-centred approaches  

  • Sensitivity to the experiences of vulnerable individuals.  

 

Inclusive communication  

  • Plain English resources and materials with clear definitions of social isolation, and loneliness.  

  • Accessible formats for those with literacy challenges.  

  • Culturally appropriate communications for diverse groups.  

 

Strengthened community infrastructure  

  • Activities available outside of traditional working hours.  

  • Improved joined up and integrated support.  

 

Improved identification of social isolation and loneliness in health and care settings 

  • Better use of MECC (Make Every Contact Count) and Social Prescribing within NHS settings, including primary and urgent care.  

  • Strengthened pathways between health services and community provision. 

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